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Downtime

Standalone Website and Iframe are down

Nov 13, 2024 at 8:39am UTC
Affected services
Website
Iframe

Resolved
Nov 13, 2024 at 11:30am UTC

This morning, some Workspaces experienced partial downtime of approximately 1-3 hours due to errors with TLS certificate issuance. As of now, all affected Workspaces are fully operational, with 100% uptime restored. We are continuing to monitor the situation closely to ensure stability and prevent any further issues.

Thank you for your patience and understanding.

Updated
Nov 13, 2024 at 11:29am UTC

Standalone Website recovered.

Updated
Nov 13, 2024 at 11:28am UTC

Iframe recovered.

Updated
Nov 13, 2024 at 10:47am UTC

Our investigation has found that the issue is related to an SSL configuration problem. We are now focused on implementing a solution to restore normal functionality as soon as possible.

Updated
Nov 13, 2024 at 8:45am UTC

We are currently investigating the issue to determine its root cause. Our team is actively working to identify all contributing factors.

Updated
Nov 13, 2024 at 8:39am UTC

Standalone Website went down.

Created
Nov 13, 2024 at 8:39am UTC

Iframe went down.